Claim money from shares and investments
Shares and other investments
If you have found a name on ASIC's unclaimed money search that
is relevant to you and the money is listed as 'Company money' or
'Company gazette', here's how to claim it.
How to claim money from lost
shares and investments
Who holds the money changes the way you claim it.
ASIC holds most of the unclaimed money from shares and other
investments that people have not collected from companies. This is
listed in our unclaimed money search as 'Company money'.
A small amount of unclaimed money is held by the companies
themselves. This is listed in our unclaimed money search as
The reason you claim this cash or shares in a different way is
because the company have only sent details of the unclaimed money
to ASIC (the name and the amount of unclaimed cash and/or shares),
but not the cash or shares themselves. This type of unclaimed money
is usually the result of a takeover and may include cash and/or
shares, depending on the takeover offer.
How to claim lost shares and investments held by
This is how you would claim money listed in ASIC's
unclaimed money search as 'Company money' if you are claiming
- An individual
- A joint shareholder
- An executor of a deceased estate
- A director, secretary or liquidator of a registered
- A proprietor of a registered business
- A trustee of a superannuation fund or trust fund
- A parent or guardian of a minor or person holding power of
How long will your claim take?
It takes ASIC 28 days to process your claim from the date we
receive your request. If you are outside Australia the process will
be longer as we will have to mail the cheque to you.
Why we ask for proof of ownership
We ask you to give us specific documents when you claim money to
make sure that we give the money to the right person. These
documents prove your identity and that you own or are entitled to
the unclaimed money. Unfortunately, identify fraud is common so ASIC's job
is to ensure the money gets to the rightful owner.
The claims process
Record your Original Transaction Number
Note down the Original Transaction Number (OTN) as you will need
to quote your OTN on the claim form in Step 2.
Complete the claim form
Download the How to claim your money form and gather the
documents listed on the form.
Send the claim form and documents to ASIC
Scan and email the above form and the relevant documents (as one
scanned PDF if possible) in the order set out below to email@example.com.
- Statutory Declaration (excluding pages 1, 6 & 7)
- Certified Primary & Secondary Identification Documents
- Certified proof of address or connection to original company
funds held under
- Any other supporting documents that support your claim (e.g.
trust deed, name change documents etc.)
- You should also use the naming conventions in the subject line
of your email shown in the following example
<SURNAME><First name> - <Related Company Name> as
per listed record being claimed.
Or post your completed claim along with all accompanying
certified copies of documents to:
Unclaimed Money Unit
GPO Box 9827
Brisbane QLD 4001 AU
ASIC processes your claim
Once we receive your claim it will take about 28 days to
How to claim lost shares and investments held by the
This is how you would claim money or shares listed in our unclaimed
money search as 'Company Gazette'.
The reason you claim this money in a different way is because
the company have sent details of the money to ASIC (name and the
unclaimed amount), but not the money itself. This could include
money or shares from a takeover.
The claims process
Search the ASIC gazette
You need to do this to get contact information for the company
that originally held the shares.
Contact the company
The company can tell you how to claim the money or shares.
Companies will often use a 'share registry' to do this.
If you can't find the company's contact details, visit ASIC: do
you have a question to send us a message. Then we will send the
company's details to you.
Statutory declaration and claim forms
If you need the statutory declaration or claim form sent to you
by post please email us: firstname.lastname@example.org
How to claim money owed to a
If you have found a record on our unclaimed money search in the name
of a deregistered company and you are a former shareholder or
officeholder, you may have a claim to the money.
If the company was deregistered in the last few years and you
were an officeholder when this happened, you should consider
reinstating the company as this may allow the funds to be
costs of reinstatement are more than the funds ASIC holds or if
the amount held is of low value, ASIC may approve a claim if the
company was solvent at the time of deregistration. The claim may be
approved if the company did not owe any creditors, did not have any
security interests registered on the Personal Property
and Securities Register and you are the owner of the shares.
However, ASIC assesses claims on a case-by-case basis.
To make a claim please fill out this
Statutory declaration for claims by shareholders of deregistered
Do not complete this statutory declaration if the company was in
a court ordered or creditor's voluntary liquidation before it was
deregistered. To be able to claim the funds, you will need to
arrange for the
company to be reinstated and a liquidator appointed to
distribute the funds.
Need guidance on what to do next?
If you are unsure whether to complete the statutory declaration
or reinstate the company please email or write to ASIC:
Unclaimed Money Unit
Australian Securities and Investments Commission
GPO Box 9827, Brisbane QLD 4001
Please give us the following details:
- name of the deregistered company and the ACN
- Original Transaction Number (OTN) from our unclaimed
- name and contact information for former members (current
- reasons why you think you don't need to reinstate your
How to claim money owed to
a deregistered business
If you have found a record on our unclaimed money search in the
name of a deregistered business, the former proprietors of the
business at the time of deregistration may be entitled to
Please email email@example.com providing
the following information:
- Details of the record being claimed, including the OTN
(original transaction number)
- Verification of former proprietors of the deregistered business
e.g. business name extract at the time of deregistration
How to claim money for someone who
died without a will
If the record you have located on our unclaimed
money search is owed to someone who died without a will or
probate it is considered that they died intestate.
To claim money on behalf of someone in this situation you need
to confirm the following information:
- There was no will - State succession laws will
apply if there was no will and beneficiaries of the estate may be
entitled to the funds.
- No probate was granted - Contact the probate
registry in the state the deceased died to confirm this.
In some cases you may also need to apply to court to have an
administrator appointed to deal with the deceased estate
To make an initial claim you will need to provide the following
information to ASIC:
- Names of the beneficiaries (children and spouse/defacto of the
- The value of the estate
- The place and date of death
- The deceased's usual place of residence
Please email this information to: firstname.lastname@example.org
After we have received your email, we will advise you of our
requirements to make a claim.
Having trouble finding proof of
To make a claim you will need to provide a certified copy of an
official notice addressed to you at the postal address that appears
on the unclaimed money record, whether that is your current or a
former address. This proof helps ASIC determine if you are the
Here are some examples of an official notice that ASIC will
- Dividend advice or takeover notice (from any company)
- Bank statement
- Council rates notice
- Government correspondence
- Utilities bill
- Birth, marriage or death certificate of a relative (as long as
you can prove kinship)
- Certificates or academic results
ASIC reserves the right to request original documentation.Please
retain any original proof of address documents until your claim has
ASIC will also accept official documents that you can request
from other organisations, as long as the document includes the date
of birth and address as it appears on the unclaimed money
- Electoral roll confirmation letter - Contact the Australian Electoral
Commission (Note: If you ask the AEC for this information about
another person they will not give it to you. They will only give
you this information if it is about yourself.)
- Transport authority confirmation letter - Contact the
Department of Transport in your state or territory
- Centrelink confirmation letter
- Bank or financial institution confirmation letter
Alternatively, if the address on your unclaimed money record was
for a business or company, you can provide ASIC with
a document from that business (showing the address as it
appears on the unclaimed money record).
Australia's unclaimed money
See our unclaimed money infographic
to find out:
- how much is waiting to be claimed in each state, and
- how people lose track of their money.
Last updated: 30 May 2017