Keeping track & lost super

Lost and found super

How to find your lost super, check your super statement and work out if you have enough super.

How to search for lost super

Smart tip

Look after your super because it needs to look after you in retirement.

Have you kept track of all your super? If you've ever changed your name, address, job, or done casual or part-time work, you may have lost track of some of your super.

You can check your super by registering for the Australian Taxation Office's online services via myGov. This will allow you to: 

  • see details of all your super accounts, including any you may have lost or forgotten about.
  • find ATO-held super, held on your behalf when your super fund, your employer or the government couldn't find an account to deposit your super to.
  • consolidate your super into a single fund.

If you have recently opened a super account, it may take up to 6 months to appear on your MyGov account.

You can still consolidate your super by completing a balance transfer form for each super account you want to transfer from and mailing it to your new super fund. See consolidating super funds for more information.

Case study: Christian finds his lost super

Man On ComputerChristian had just started his first full-time job after finishing university. He had worked a few casual jobs while studying, but hadn't thought much about his super. His new boss suggested he do a search to find any super he might have lost. Christian had already set up a MyGov account to do his tax return online but hadn't realised he could use the account to track his super.

When he logged on to his MyGov account he could see that he already had two active super funds with a combined balance of $2,500. He was really surprised that he had accumulated this much super from two casual jobs.

When Christian looked into each super fund, he found he was paying fees on both and also had insurance premiums being deducted from each account. He decided to consolidate his super into one account and chose the fund with the better overall long-term investment returns and lower fees. He used the super consolidation tool on the MyGov website to combine them into one fund and then told his employer to pay his super into his chosen fund.

Christian's retirement is a long way off but he knows that getting on top of his super now will put him much further ahead when he eventually retires

What to check on your super statement

Getting your annual super statement is a great trigger to do a quick review of your super.

Whether you receive your statement by post, online or in an email don't ignore or delete it. Check the following details to see if you need to make any changes:

  • Personal details - Make sure your address and contact details are correct so your money doesn't end up in lost super.
  • Balances - Does the balance look about right, taking into account your starting balance, employer contributions, investment returns and fees? If something doesn't look right contact your super fund and ask them to explain.
  • Employer's payments - Make sure you received all your employer contributions. Employers only have to transfer super contributions quarterly, however, they may choose to pay super more frequently.
  • Personal contributions - If you've made personal contributions, either directly or through a payroll deduction, make sure they have been received by your super fund. If you are concerned about unpaid super contributions, see the ATO's information on unpaid super.
  • Fees - Do the fees look reasonable? Are they what you expected? And if you're not happy with the fees you're paying consider changing super funds.
  • Insurance - Insurance is not a fee, it is a premium for personal insurance cover. Insurance through super can be a cost effective way of making sure you and your family will be alright financially if something goes wrong. Make sure you have the cover you want but are not paying for something you don't need.
  • Tax - Employer and salary sacrifice contributions are taxed at 15%. Investment returns are taxed at a maximum of 15%. If you are paying a higher rate of tax than this your super fund may not have your tax file number. Check with your fund and give them any details they need.
  • Investments - This is a good time to review your investment options and make sure they are still suitable for you. Most funds allow you to split your money across more than one investment option. Contact your super fund if you need help choosing the right options for you.

If you don't understand the statement or think there is an error, contact your super fund and ask for a clear explanation.

Keep all your statements in a safe place so you can keep track of your super and have your fund's contact details handy if you need them.

Check your beneficiaries

Super does not usually form part of your estate, so unless you have directed the trustees to pay it to your estate, it cannot be dealt with in a will. If you have not nominated one or more beneficiaries, the super fund trustee will decide who gets your super when you die. See super death benefits for more information.

Beneficiary nominations can be binding or non-binding. A binding nomination is only valid for 3 years so it's important to make sure your nominations are up to date, especially if your circumstances have changed since you last made the nomination.

Find out if you have enough super

We have a range of super calculators to help you crunch the numbers on your super.

If you want to more money to spend in the future, you need to keep track of your super today. Finding lost super and bringing it all together will save money on fees and make your super easier to manage.


Last updated: 05 Apr 2016