Keeping track & lost super
How to find your lost super, check your super statement and work
out if you have enough super.
How to search for lost
Look after your super because it needs to look after you in
Have you kept track of all your super? If you've ever changed
your name, address, job, or done casual or part-time work, you may
have lost track of some of your super.
You can check
your super by registering for the Australian Taxation
Office's online services via myGov. This
will allow you to:
- see details of all your super accounts, including any you may
have lost or forgotten about.
- find ATO-held super, held on your behalf when your super fund,
your employer or the government couldn't find an account to deposit
your super to.
- consolidate your super into a single fund.
If you have recently opened a super account, it may take up to 6
months to appear on your MyGov account.
You can still consolidate your super by completing a
balance transfer form for each super account you want to
transfer from and mailing it to your new super fund. See consolidating super funds for
Case study: Christian finds his lost super
Christian had just started his first full-time job
after finishing university. He had worked a few casual jobs while
studying, but hadn't thought much about his super. His new boss
suggested he do a search to find any super he might have lost.
Christian had already set up a MyGov account to do his tax return
online but hadn't realised he could use the account to track his
When he logged on to his MyGov account he could see that he
already had two active super funds with a combined balance of
$2,500. He was really surprised that he had accumulated this much
super from two casual jobs.
When Christian looked into each super fund, he found he was
paying fees on both and also had insurance premiums being deducted
from each account. He decided to consolidate his super into one
account and chose the fund with the better overall long-term
investment returns and lower fees. He used the super consolidation
tool on the MyGov website to combine them into one fund and then
told his employer to pay his super into his chosen fund.
Christian's retirement is a long way off but he knows that
getting on top of his super now will put him much further ahead
when he eventually retires
What to check on your super statement
Getting your annual super statement is a great trigger to do a
quick review of your super.
Whether you receive your statement by post, online or in an
email don't ignore or delete it. Check the following details to see
if you need to make any changes:
- Personal details - Make sure your address and
contact details are correct so your money doesn't end up in lost
- Balances - Does the balance look about
right, taking into account your starting balance, employer
contributions, investment returns and fees? If something doesn't
look right contact your super fund and ask them to explain.
- Employer's payments - Make sure you
received all your employer contributions.
Employers only have to transfer super contributions quarterly,
however, they may choose to pay super more frequently.
- Personal contributions - If you've made
either directly or through a payroll deduction, make sure they have
been received by your super fund. If you are concerned about unpaid
super contributions, see the ATO's information on unpaid super.
- Fees - Do the fees look reasonable? Are they what you
expected? And if you're not happy with the fees you're paying
consider changing super funds.
- Insurance - Insurance is not a fee, it is
a premium for personal insurance cover. Insurance through super can be
a cost effective way of making sure you and your family will be
alright financially if something goes wrong. Make sure you have the
cover you want but are not paying for something you don't
- Tax - Employer and salary sacrifice
contributions are taxed at 15%. Investment returns are taxed at a
maximum of 15%. If you are paying a higher rate of tax than this
your super fund may not have your tax file number. Check with your
fund and give them any details they need.
- Investments - This is a good time to
review your investment options and make sure they are still
suitable for you. Most funds allow you to split your money across
more than one investment option. Contact your super fund if you
need help choosing the right options for you.
If you don't understand the statement or think there is an
error, contact your super fund and ask for a clear explanation.
Keep all your statements in a safe place so you can keep track
of your super and have your fund's contact details handy if you
Super does not usually form part of your estate, so unless you
have directed the trustees to pay it to your estate, it cannot be
dealt with in a will. If you have not
nominated one or more beneficiaries, the super fund trustee will
decide who gets your super when you die. See super death
benefits for more information.
Beneficiary nominations can be binding or non-binding. A binding
nomination is only valid for 3 years so it's important to make sure
your nominations are up to date, especially if your circumstances
have changed since you last made the nomination.
Find out if you have enough
We have a range of super calculators to help you crunch the
numbers on your super.
If you want to more money to spend in the
future, you need to keep track of your super today. Finding lost
super and bringing it all together will save money on fees and
make your super easier to manage.
Last updated: 02 Feb 2017