Case study transaction accounts
Genevieve and Caitlin's banking habits
Genevieve and Caitlin are identical twins. They
look alike but they have very different ways of dealing with their
Genevieve likes to keep her money in the bank, rather than her
wallet. She only ever withdraws $20 at a time from the ATM. She
feels if she carried more money around, she would be tempted to
spend it on things she didn't really need.
Genevieve has found an account that is perfect for the way she
likes to transact. Her bank doesn't charge anything for using its
ATMs and this suits her perfectly.
On the other hand, Caitlin hardly ever uses ATMs. She likes to
withdraw her money using EFTPOS. Her transaction account does not
charge her for any EFTPOS transactions and she knows this saves her
Different accounts suit them because of the
different ways they like to take out their money from the bank.
Last updated: 12 Oct 2016