Getting help with debt
It's important to act quickly if you're having trouble repaying
your debts. You may end up having legal problems by not paying what
you owe on your loans or credit cards, especially if you ignore the
You may also have other long-term problems, such as not being
able to borrow money again. Getting behind in your payments could
have a bad effect on your credit
Even though it can be difficult to face your money problems,
ignoring them will only make them worse. Get help if you are
experiencing financial difficulties.
There are options if you need help with your debts:
- Contact your credit provider straight away -
You may be able to organise an agreed repayment plan until your
debt is paid off or a temporary financial problem is resolved.
- Get help from a financial counsellor -
counsellors offer a free service and can help you sort out your
If some of your financial problems are due to another
person running up debts in your name, or pressuring you to spend
money or sign up for a loan, you may be experiencing financial
abuse. Visit our financial abuse webpage for
a list of organisations that can help.
These webpages will help you with particular debt issues:
Case study: Bonnie needed some help
When Bonnie got her credit card, she was working 40 hours a week
as a casual. But then her work got cut back to 30 hours a week and
she couldn't cope with the repayments. Her debt situation just got
worse and worse. Interest was added to her credit card debt each
time she missed a payment. She needed help to sort out her
Bonnie contacted a free financial counsellor. The
financial counsellor worked with Bonnie to control and manage the
debt with a repayment plan.
Last updated: 25 Oct 2018