Financial advisers register

Check a financial adviser

This is a register of people who provide personal advice on investments, superannuation and life insurance. Use this register to find out where a financial adviser has worked, their qualifications, training, memberships of professional bodies and what products they can advise on.

To help you make the right decision about a financial adviser, read our choosing an adviser page.

Disclaimer

Important information about the financial advisers register

  • The information on the register is provided by financial advice businesses (licensees and/or authorised representatives). ASIC does not check or review the information before it is put on the register.
  • Financial advisers on this register provide personal advice on investments, superannuation and life insurance (i.e. financial advice that is specific to your needs and circumstances).
  • If you have any questions about the financial adviser that are not addressed by this register, please contact the business they work for directly. 
  • We encourage you to give us feedback to help us improve the register. See our frequently asked questions to find out how.

Data shown on this search is the result of lodgements from Australian Financial Services (AFS) Licensees and authorised  representatives in accordance with their obligations under the Corporations Act 2001 and Corporations Regulations 2001.

Frequently asked questions (FAQs)

A licensee has provided incorrect or misleading information on the register. How do I let ASIC know?

The information on the register is provided by licensees. They are obliged to ensure that information about their financial advisers is true and correct.

If you think the information is incorrect or misleading, please submit an online inquiry form. Please include the financial adviser's name and number, details about the information you think is incorrect and what it should be.

I am a financial adviser and my details on the register are incorrect. How can I change these?

You can notify ASIC about changes or corrections to your details through ASIC Connect.

How can I give feedback to improve use of the register?

We encourage you to give us feedback to help us improve the register. Use MoneySmart's feedback form to do this.

There are too many results shown when I search for an adviser's name. How do I know which one to select?

You will need to get more details from your financial adviser, such as their representative number or Australian Business Number and use these to find them on the register.

The financial adviser I am looking for is not showing on the register. Should I deal with them?

Financial advisers who provide personal advice on investments, superannuation and life insurance should appear on this register. Personal advice takes into account your particular circumstances, such as your objectives, financial situation and needs.

If the financial adviser is not on the register, it could mean they are only providing services outside the scope of the register or are not operating properly under a licence. You could ask them, or the business they work, for why they are not listed on this register.

A financial adviser who is operating properly under a licence is one who holds an Australian Financial Services (AFS) licence or is employed by or authorised to represent a business that holds an AFS licence.

You can check the licensee's name on ASIC Connect's Professional Registers.

What is the difference between personal advice and general advice?

Personal advice takes into account your particular circumstances, such as your objectives, financial situation and needs. General advice does not take these things into account and is only general information about money matters. 

Our financial advice toolkit explains the steps involved with each stage of the financial advice process - from preparing to meet an adviser, through to reviewing and implementing financial advice.

How do I find a financial adviser in my area?

Addresses for financial advisers are not shown in this register. See choosing a financial adviser for tips on how to find an adviser in your area.

Can ASIC recommend a financial adviser? How can I tell who is reputable?

ASIC does not endorse or recommend financial advisers. See choosing a financial adviser for tips on how to find the right adviser for you.

What does it mean if the financial adviser has disciplinary actions by ASIC recorded against them?

This register is required to show whether:

  • an adviser has been banned from providing financial services
  • an adviser has been disqualified from managing corporations
  • ASIC has accepted an enforceable undertaking from the adviser to do or not do certain things
  • an adviser has been banned or disqualified from engaging in credit activities
  • an adviser has been disqualified from being an approved SMSF auditor.

These disciplinary actions are generally taken by ASIC because an adviser has broken the law. You can find out more about bannings and actions on the ASIC website.

How do I check what products my financial adviser can advise on?

The register lists the product types an adviser is able to provide advice on. Check the financial services guide provided by your adviser to find out more about the products they can advise on.

My adviser has recommended an investment product that does not match the product type on the register. What should I do?

The register lists product types an adviser is able to provide advice on, rather than specific names of investment products. You can ask your adviser the product type for the recommended product. You can also check this in any statements of advice or the financial services guide from your adviser. If you believe your adviser has recommended a product outside the product types on which they can advise, you should make a complaint to their licensee or employer, or contact ASIC by submitting an online inquiry form with the relevant details.

Does ASIC check the information provided on the register?

No, it is the licensee's legal obligation to ensure the information provided on the register is true and correct.

However, ASIC is checking whether financial advisers have been banned and had any other disciplinary action by ASIC. The register displays this information.

ASIC may take action if information on the register is proven to be misleading or incorrect.

A financial adviser has given me bad advice. How do I lodge a complaint?

See problems with a financial adviser for guidance on how to deal with bad advice.

How often is the data updated?

The search data is updated when ASIC is notified that the information has changed.


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Last updated: 14 Nov 2016