Be prepared for life's emergencies
Life insurance protects you or your family from financial
difficulty after an unexpected event, like an illness, injury or
When you're buying life insurance, take the time to understand
the cost of the premiums - now and in the future, as well as what
is (and isn't) covered, and how your medical history might affect
What does life
There are different types of life insurance cover. Depending on
your circumstances you may need one or more of the following:
When working out what insurance you need, always check what's
included and excluded in each policy.
cover - also known as 'term life insurance' or 'death
cover', pays a set amount of money when you die. The money will go
to the people you nominate as beneficiaries on your
- Total and permanent
disability (TPD) cover - pays a lump sum to help with
rehabilitation and living costs if you are totally and permanently
disabled. TPD is often sold with life cover.
cover - provides cover if you are diagnosed with a
certain illness that has a significant impact on your life, such as
cancer or a stroke. It is sometimes called 'critical illness cover'
or 'recovery insurance'.
- Income protection - replaces
some of your income if you are unable to work due to injury or
- Accidental death cover - pays a set benefit if
you die as the direct result of an accident (not from an illness or
disease). Most accidental death policies include a long list of
exclusions, like death from hazardous activities, drugs/alcohol,
How can I get a life insurance
You can buy life insurance from:
- your super fund - Many working
Australians have some life and disability insurance with their
superannuation. See insurance through super.
Life insurance offered by your super fund is often cheaper than
through other providers, but it's important to shop around to find
the right policy to suit your needs.
- financial advisers (with personal advice)
- Read ASIC's report,
Review of retail life insurance advice, to learn what
ASIC found about the quality of life insurance advice from
- insurance companies or insurance brokers.
Direct life insurance
'Direct life insurance' is sold directly by an insurer - either
online or over the phone, and may be through a 'cold call' from an
insurer or when you contact an insurance company directly. This
life insurance is sold without personal financial advice, and is
outside your super fund.
An ASIC review
of direct life insurance sales found that many
- don't understand the life insurance products they buy
- are at a high risk of getting cover they cannot afford or that
is not right for them
- cancel their policies during the cooling-off period
- have claims that are declined or withdrawn because they don't
understand what pre-existing medical conditions or other events are
excluded from their policy.
ASIC also found that products like accidental death cover offer
limited benefits to consumers, as most life insurance policies
already include cover for deaths as the result of an accident. Many
insurers have detailed definitions of what an 'accidental death'
is, and some policies include a long list of exclusions.
Before you sign up for an insurance policy, make sure you
understand what is - and what is not - covered and that it meets
Video: ASIC's Katie and Emma discuss direct life insurance
How much life insurance do I
To work out the amount of cover, consider how much money your
- need - to pay your mortgage and any other
debts, as well as child care, education and living expenses.
- receive - from superannuation, shares,
savings and existing insurance policies, how much paid leave you
have and what type of support your family could provide.
The difference between these is the amount of cover you should
Always consider your personal circumstances when choosing a
policy and deciding how much cover you need. For example, if you
are single with no dependents, you may decide that you need less
cover than someone with a partner and/or children.
Work out if you need life cover and right level of cover.
Before you start comparing policies, check whether you already
have life insurance through your super
A licensed financial adviser can help you choose the right
insurance cover for your needs. To find an adviser who can
recommend insurance products, Use the financial advisers
When to review your life insurance
Review your policies every time your income or your
personal circumstances change to make sure you have the right type
and level of cover.
For example, if you have children and a large mortgage you may
decide you need more cover. Alternatively, if you've paid off your
mortgage or no longer have financial dependants you may decide to
reduce your cover.
life insurance cover
If you decide to switch your cover to a different insurer, don't
just look at the difference in premium. You should also consider
- level of cover - will you get the same level
of cover, and is this the cover you need? For example, if your
current insurer covers any pre-existing conditions, will your new
insurer do this as well?
- waiting periods - do any waiting periods apply
to different types of benefits with your new insurer?
If you switch to a different insurer, it is important to keep
your existing cover until you have a new policy in place, so you're
Questions to ask before you buy
When you're buying life insurance, don't feel pressured to make
a quick decision - especially if you've received a call from an
insurer out of the blue. Always ask for the product disclosure statement (PDS) and
request a call back so you have time to consider the
Make sure you understand:
- the events or illnesses covered by each type of insurance
- the level of cover
- the ongoing cost of the cover. For example, will the premiums
stay the same each year? If not, will you be able to afford the
insurance in the long term?
- how your medical history might affect the policy
- any exclusions.
Beware of shortcuts - not having to provide any medical details
to get covered can mean that the insurance product may have more
exclusions and be more expensive.
Compare how long it takes different insurers to pay a claim
and the percentage of claims they pay out.
insurance claims comparison tool
Pre-existing medical conditions
Before you apply for insurance, check the insurance provider's
website or PDS to find out if they cover any pre-existing medical
conditions. You will need to give them relevant details of your
medical history. If you don't provide this, your policy may not pay
out when you need to claim.
What's the difference
between stepped and level premiums?
Insurance premiums usually increase with age because the older
you get, the more likely you are to make a claim.
For insurance such as life, total and permanent disability, or
trauma cover, you may be able to choose between stepped or level
Here is the difference between stepped and level premiums:
- Stepped premiums - Your insurance premium
increases each year. Depending on your age, your policy, and other
factors, your annual premium could increase by hundreds of dollars
in just the first few years. If you're thinking about this option,
consider how long you intend to hold the insurance for, to make
sure you can afford the rising premiums.
- Level premiums - Your insurance premium does
not change as you age but is generally more expensive than a
stepped premium in the beginning. Level premiums may increase over
time due to inflation (which you can opt out of) or changes to the
insurer's fees, but these will be smaller increases than a stepped
If you want to control your costs over time, level premiums may
suit you as they are usually higher in the beginning but much
cheaper than stepped premiums when you are older. If you intend to
hold the insurance for a long time, level premiums will be more
Whatever insurance you choose, it is important
to review your cover against your needs on a regular basis.
Last updated: 29 Mar 2019