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Choosing car insurance

Getting the best protection to match your needs, with your car insurance.

Types of car insurance

Being without your car can be a huge inconvenience and damaging another car can be very expensive, so car insurance is a plan for when things go wrong. When you’re buying car insurance, take time to compare the cost and understand what is (and is not) covered by different policies.

When deciding which type of insurance will suit you, think about whether you can get by without your car if it's written off or stolen. Also consider if you can afford to pay for the damage to someone else's car if you have an accident.

  1. Compulsory Third Party (you have to have this insurance)
  2. Third party property damage
  3. Third party property damage, fire and theft
  4. Comprehensive
  5. Add on car insurances

1. Compulsory Third Party (CTP)

This covers injuries to people caused by your car. Does not cover damage to cars or property (which can be expensive). You must have CTP to register your car. In some states, CTP is included in your car registration costs so you don’t need to buy it separately.

2. Third party property damage

This does not cover damage to your car but covers damage to other people’s cars or property caused by your car. Some policies allow you to pay extra to protect your car if it’s stolen or damaged by fire (see below).

3. Third party property damage, fire and theft

This includes the same cover as third party property damage (above), plus it covers your car if it’s stolen or damaged by fire.

4. Comprehensive

This covers damage to your car and other people’s cars or property, even if you caused the accident. Also covers your car if it’s stolen or damaged by fire or weather events. It won’t cover everything though – make sure you check what the exclusions are. With comprehensive insurance, you can choose how your car is valued. The value is the amount you'll get if your car is written off or stolen:

If you use the market value, you don't know how much you'll get if you claim, and you can't change the amount. If you use an agreed value, you'll pay a higher premium.

5. Add on car insurances

There are some other car insurance products that cover specific things, like tyre and rim insurance. These are generally offered by car dealerships as ‘add ons’ to a car purchase. Be careful with these kinds of insurances as they can often be hard to claim on, or expensive compared to just fixing the problem yourself.

If you want insurance that covers the cost of repairs to your car after a crash you cause, you usually need comprehensive car insurance.

Car insurance questions to ask

To help you choose the type of insurance that’s right for you, here are some questions to ask yourself:

Nathan's lack of car insurance gets him into debt

Nathan decided not to get any insurance other than CTP because his car is very old.

A few months later, he hit a brand-new sports car, which needed $20,000 worth of repairs.

Because he's not insured for damage to other cars, Nathan has to take out a personal loan for $20,000 and work extra hours to pay off the debt over five years.

Lisa’s car insurance leaves her without transport to work

Lisa receives her renewal notice and sees that her premium has gone up a lot. She decides to change from Comprehensive to Third Party Property Damage because it's cheaper.

Lisa hits a car on the way to work, and the owner of that car only has CTP insurance.

Because Lisa’s own insurance does not cover damage to her car, she has to pay for the repairs herself. She cannot afford the repair bill and loses her job because she cannot get to work.

Melanie’s agreed value premium leaves her out of pocket

Melanie buys a new car for $18,000 and takes out Comprehensive insurance. She chooses an agreed value premium because she wants to be covered for the full replacement cost of her car. She renews the premium every year.

After paying her premium renewal for 5 years without reading it in detail, Melanie has an accident after 5 years and her car is written off. She is shocked to discover that her insurer will only pay $8,000. This is because the agreed value has gone down every year, even though her premium has gone up.

Melanie cannot find a second-hand car for $8,000 that is as good as her old car and has to pay an extra $2,000 out of pocket to replace it.

Cost of car insurance

The amount you pay each year for the insurance policy is called a premium. The insurer works out your premium taking into account the type and value of the car you’re insuring, who will be driving it, how often and far you’re driving it, where you live and where you’ll be keeping your car (e.g. in a garage or on the street).

And it’s also based on the type of insurance you choose and the excess (the amount you pay when you make a claim).

How to choose the right car insurance policy for you

The things covered and cost of the policy can vary a lot between different insurers. Once you’ve decided on the type of car insurance you need, work through this checklist to help you get car insurance cover that meets your needs:

check_box Compare the exclusions of different policies, to see what isn’t covered.

For example:

check_box Compare the inclusions of different policies, to see what is covered.

For example, some extras may be:

check_box Ask what discounts you’re entitled to.

For example:

check_box Check if the insurer always charges an excess.

check_box Decide what excess you can afford.

Once you’ve found the best deal, it’s important to consider annually if it is still the best deal for you. Check your renewal notice carefully, compare insurers, ask questions and consider paying annually if you can. Clearer information makes it easier to decide whether to stick, switch or negotiate.

Insurance words to know

There’s a lot of words used in insurance policies that have a specific meaning. Here’s the basic meaning of some common ones.

Policy

  • the agreement between you and the insurance company.

Premium

  • what you pay for the insurance policy each year. The premium could be quoted as a yearly, monthly, or quarterly amount.

Claim

  • asking the insurer to pay for something your policy covers for you.

Covered event/s

  • the situations and things that are covered by your insurance that you can claim for. For example, if your car is stolen.

Excess

  • the amount that you pay when you make a claim.

Exclusion

  • something the insurance policy does not cover.

Inclusion

  • something the insurance policy does cover.

 

Not sure where to start? Try the Insurance Council’s ‘find an insurer’ service to make a shortlist to compare.

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