No or low interest loans

Low-cost credit

If you're in financial trouble or have a bad credit history, you might think a payday or quick cash loan is your only option. There are other ways you can get money without having to pay back much more than the amount you borrow.

How no interest loans work

The No Interest Loans Scheme (NILS®) provides people on low incomes access to safe, fair and affordable access to credit. The scheme offers loans of up to $1,500 for essential goods and services. Loans are not for cash. Repayments are set up over 12 - 18 months. There are no interest charges or fees.

You can use NILS to buy:

  • essential household items such as whitegoods (like fridges and washing machines), computers or furniture
  • health items such as wheelchairs or asthma pumps
  • to pay for car repairs (although these loans are only available to people who live in areas where there is little or no public transport)

NILS providers are based in community centres and other local organisations across Australia. To be eligible for NILS, you must have a Centrelink healthcare or pension card (or qualify for one). You must also show that you can and are willing to repay the loan within 12 or 18 months.

To find your nearest NILS provider, visit the Good Shepherd Microfinance website or call 13 64 57.

Video: Help for low income earners

Video about the No Interest Loan Scheme (NILS)

This video explains the No Interest Loan Scheme (NILS) and how people can apply for a no interest loan. To find your nearest NILS provider, visit the Good Shepherd Microfinance website.


The StepUP program offers fixed-rate, unsecured personal loans for amounts between $800 and $3000. There are no fees or charges and the interest rate is low. The loans can be used for essential personal, household and domestic goods and services such as second-hand cars, computers and medical and dental treatment.

Good Money

Good Money is a community finance hub operating in Queensland, South Australia and Victoria which helps people manage their money and access no interest or low interest loans (such as NILS) to purchase household goods. The service also provides tips about buying energy-efficient products and getting the best price on goods through a buying service. Good Money is not-for-profit and does not charge fees.

Case study: Indira bought a new washing machine with a NILS loan

Happy woman after getting her NILS loan and paying it offIndira couldn't afford to buy a new washing machine when her old one broke down. When a friend told her about NILS, she went to her community centre to ask about the scheme.

She showed the NILS loans adviser her Centrelink pension card and other documents to apply for the loan. The adviser helped her work out how much she could afford to repay. Indira chose one of the washing machines available through the program and it was delivered to her house. She is about to make her last repayment on the loan and is very happy with her new washing machine.

 Having trouble paying your utility bills?

If you're having trouble paying a water, phone, gas or electricity bill, don't get a loan, instead contact your utility provider. Most companies have hardship officers who can help you work out a plan to pay the bill in instalments. See problems paying your bills and council rates for the steps you can take.

Smart tip

Some charities provide vouchers to assist with electricity debts. Contact your local community organisation to find out more.

You can also talk to Centrelink to see if you can get any financial assistance or perhaps a low income concession card. If you're eligible for Centrelink payments, you may be able to get an advance payment. The amount available varies depending on the type of payment you receive. For some payments it is between $250 and $500. For other payments, such as pensions, it is between 1 and 3 week's worth of payment. You'll have to pay this money back to Centrelink over 6 months, but it may help cover a temporary shortfall and you won't have to pay interest or fees.

If you are struggling to deal with a number of bills or debts, see trouble with debt for advice.

Important: MoneySmart does not lend money

ASIC's MoneySmart website does not lend money or arrange loans but is happy to answer
your questions about loans and money. Email us at or call
ASIC's Infoline on 1300 300 630.

Renting things may cost you in the long run

If you don't have enough cash to pay for something upfront, paying for it a little at a time by renting it might seem like a good idea, but the weekly instalments can quickly add up and you could end up paying more than you bargained for.

Work out the real cost of renting things for your home.

Rent vs buy calculator

There are better ways to get the money you need than borrowing money at high cost. Check out all your options and avoid getting into debt.

Related links

Last updated: 21 Jan 2019